About Us

1. Who We Are

We are a furniture-focused store committed to providing practical, well-designed home furnishing solutions through our website.
Our aim is to offer customers a reliable and straightforward shopping experience, supported by clear policies, transparent service standards, and attentive customer support.

The store operates in accordance with applicable Australian consumer and eCommerce regulations, ensuring that every interaction is handled with care, consistency, and professionalism.

2. Our Product Range

The store specialises in a curated selection of furniture designed to support everyday living and modern home environments.

Our current product range includes:

Single Beds
Designed to provide comfort, practicality, and space efficiency for individual sleeping needs.

Wardrobes
Functional storage solutions created to support organised living while complementing a variety of interior styles.

Dining Chairs
Seating options intended for dining spaces, balancing comfort, durability, and everyday usability.

Each product category is selected with a focus on quality, functionality, and suitability for Australian households.

3. Our Approach to Quality and Service

We place importance on offering products that meet practical household needs while maintaining clear standards for quality and presentation.

Orders placed through the website are supported by transparent delivery, return, and payment policies.
We aim to ensure that customers are informed at every stage, from purchase through delivery and after-sales support.

4. Customer Experience

Our goal is to provide a smooth and dependable shopping experience.
This includes:

Clear product information
Straightforward ordering and payment processes
Reliable delivery within Australia
Accessible customer support for enquiries and after-sales assistance

We continuously review our services to ensure they remain aligned with customer expectations and regulatory requirements.

5. Contact Information

For any enquiries about our products, orders, or services, customers may contact the store using the details below.
The contact format remains consistent across all website policies.

Email: concierge@nestupbay.com
Phone: +65 (814) 96629
Address: APT BLK 147 LORONG 2 TOA PAYOH #02-336, SINGAPORE 310147, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 3:00 PM
Service Region: Australia

We are committed to providing a clear, reliable, and customer-focused experience and to supporting customers throughout their shopping journey.