Cookie Policy

1. Overview of the Cookie Policy

This Cookie Policy explains in a clear and transparent manner how cookies are used on our website.
The policy is provided in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), and is intended to inform users about how data is collected, the purpose of such collection, and how cookie preferences can be managed.

2. What Are Cookies

Cookies are small text files stored on a user’s device when visiting a website.
They assist with website functionality, help remember user preferences, and support the proper operation of the website.

Some cookies are essential for basic functionality, while others are used for performance analysis, statistical insights, or layout optimisation.

3. Categories of Cookies Used

The website may use the following categories of cookies:

Essential cookies: Required for core website functionality, including security measures and shopping cart operation
Functional cookies: Used to remember user preferences and improve navigation
Analytics cookies: Used to collect anonymous data to understand website usage and improve performance
Personalisation cookies: Used by the store and, where applicable, trusted partners to assess interaction relevance and improve content presentation

Third-party cookies are used only where permitted under applicable Australian regulations and only where appropriate consent has been provided.

4. Purpose of Using Cookies

Cookies are used to:

Ensure the technical functionality of website pages
Analyse browsing behaviour and measure website performance
Remember navigation and display preferences
Provide a consistent and optimised website experience

These purposes are intended solely to enhance usability and overall website performance.

5. Managing Cookie Consent

When users visit the website for the first time, a consent notice is displayed allowing users to:

Accept all cookies
Decline non-essential cookies
Manage preferences by cookie category

Cookie preferences may be changed or withdrawn at any time through browser settings.
Please note that disabling essential cookies may affect certain website functions.

6. Cookie Retention and Third-Party Cookies

Cookie retention periods vary depending on the cookie type:

Session cookies: Automatically deleted when the browser is closed
Persistent cookies: Stored until their expiration date or until manually deleted

Some cookies may be placed by third parties that comply with Australian privacy requirements and apply appropriate data protection safeguards where required.

7. Relationship with the Privacy Policy

Any data collected through cookies is processed in accordance with principles of lawfulness, transparency, and security, and in line with applicable privacy requirements.

8. Contact and Support

For any questions regarding the use of cookies or data protection practices, users may contact the store using the details below.
The contact format remains consistent across all policies.

Email: concierge@nestupbay.com
Phone: +65 (814) 96629
Address: APT BLK 147 LORONG 2 TOA PAYOH #02-336, SINGAPORE 310147, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 3:00 PM
Service Region: Australia

We adopt a transparent and secure approach that respects user privacy and supports a compliant and reliable browsing experience.