Care and Maintenance Guide

1. Purpose of This Guide

This Care and Maintenance Guide is provided to help customers properly care for and maintain furniture purchased through our website.
Correct use and routine maintenance can help extend product lifespan, maintain appearance, and support safe everyday use.

The information below applies to common household furniture and is intended for general guidance only.

2. General Furniture Care

To maintain furniture in good condition, customers are advised to:

Place furniture on level surfaces to prevent instability
Avoid exposure to direct sunlight for extended periods to reduce fading
Keep furniture away from excessive heat or moisture
Clean surfaces regularly using a soft, dry, or slightly damp cloth

Harsh chemicals, abrasive cleaners, or sharp tools should not be used, as they may damage finishes or materials.

3. Care for Single Beds

For Single Beds, the following care recommendations apply:

Check and tighten fittings periodically to ensure stability
Avoid jumping or applying excessive weight beyond intended use
Use appropriate mattresses to support even weight distribution
Ensure adequate ventilation around the bed frame to prevent moisture buildup

Regular inspection helps maintain structural integrity and safe use.

4. Care for Wardrobes

To maintain wardrobes in good condition:

Do not overload shelves or hanging rails beyond recommended capacity
Open and close doors gently to protect hinges and tracks
Keep wardrobes in well-ventilated areas to reduce humidity
Wipe interior and exterior surfaces regularly to prevent dust accumulation

Proper use supports smooth operation and long-term durability.

5. Care for Dining Chairs

For dining chairs, customers are advised to:

Use chairs on stable flooring to prevent unnecessary stress
Avoid standing on chairs or using them as ladders
Clean spills promptly to prevent staining or material damage
Check joints and fasteners periodically to ensure stability

Routine care helps maintain comfort and safe use over time.

6. Storage and Environmental Considerations

Furniture should be stored or positioned in environments with moderate temperature and humidity levels.

When not in use for extended periods, furniture should be:

Cleaned thoroughly
Covered to protect from dust
Stored away from direct moisture or heat sources

These measures help preserve material condition and appearance.

7. Disclaimer

Normal wear and tear resulting from regular use is expected and does not constitute a product defect.

Damage caused by misuse, improper maintenance, or environmental factors is not covered by return or refund policies.

This guide is provided for reference purposes and does not replace specific care instructions provided with individual products.

8. Contact Information

For questions related to product care, usage, or maintenance, customers may contact the store using the details below.
The contact format remains consistent across all website policies.

Email: concierge@nestupbay.com
Phone: +65 (814) 96629
Address: APT BLK 147 LORONG 2 TOA PAYOH #02-336, SINGAPORE 310147, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 3:00 PM
Service Region: Australia

We encourage customers to follow proper care practices to ensure long-term satisfaction and safe use of their furniture.